/* ============================================================
   ORIZURU — Estrategia · Tecnología · Inteligencia
   Paleta derivada del logotipo oficial
   ============================================================ */
:root{
  --ink:#01204B;        /* azul marino del logo */
  --deep:#001233;       /* marino profundo (fondos oscuros) */
  --royal:#0D4C9C;      /* azul medio de las facetas */
  --sky:#EAF1FA;        /* azul papel muy claro */
  --flame:#F04D07;      /* naranja del ala */
  --flame-soft:#FF6B2C;
  --amber:#F6A821;      /* píxeles ámbar del ala */
  --paper:#F0F5FB;      /* azul papel tenue para secciones alternas */
  --white:#FFFFFF;
  --line:#D9E2EF;
  --text:#22344E;
  --muted:#5B6B84;
  --radius:14px;
  --shadow:0 10px 30px rgba(1,32,75,.10);
  --shadow-lg:0 24px 60px rgba(1,32,75,.16);
  --font-display:'Sora',sans-serif;
  --font-body:'Manrope',sans-serif;
}
*{margin:0;padding:0;box-sizing:border-box}
html{scroll-behavior:smooth}
@media (prefers-reduced-motion:reduce){
  html{scroll-behavior:auto}
  *,*::before,*::after{animation-duration:.01ms!important;transition-duration:.01ms!important}
}
body{
  font-family:var(--font-body);
  color:var(--text);
  background:var(--white);
  line-height:1.65;
  font-size:16.5px;
  -webkit-font-smoothing:antialiased;
}
img{max-width:100%;display:block}
a{color:var(--royal);text-decoration:none}
a:hover{color:var(--flame)}
:focus-visible{outline:3px solid var(--amber);outline-offset:3px;border-radius:4px}

/* ---- Idiomas ---- */
html[data-lang="es"] .en{display:none!important}
html[data-lang="en"] .es{display:none!important}

/* ---- Tipografía ---- */
h1,h2,h3,h4{font-family:var(--font-display);color:var(--ink);line-height:1.15;letter-spacing:-.01em}
h1{font-size:clamp(2.1rem,4.6vw,3.6rem);font-weight:800}
h2{font-size:clamp(1.7rem,3.2vw,2.5rem);font-weight:800}
h3{font-size:1.22rem;font-weight:700}
p{margin-bottom:1rem}

.eyebrow{
  display:inline-flex;align-items:center;gap:.55rem;
  font-family:var(--font-display);font-size:.78rem;font-weight:700;
  letter-spacing:.22em;text-transform:uppercase;color:var(--flame);
  margin-bottom:1rem;
}
.eyebrow::before{content:"";width:9px;height:9px;background:var(--flame);flex:none}
.eyebrow.amber{color:var(--amber)}
.eyebrow.amber::before{background:var(--amber)}

.container{width:min(1180px,92%);margin:0 auto}
section{padding:5.5rem 0}
.section-head{max-width:720px;margin-bottom:3rem}
.section-head p{color:var(--muted);font-size:1.06rem}

/* Firma visual: píxeles que se desprenden (ala del orizuru) */
.px-trail{position:relative;display:inline-block}
.px-trail::after{
  content:"";position:absolute;right:-1.15em;top:-.35em;width:1em;height:1em;
  background:
    linear-gradient(var(--flame),var(--flame)) 0 100%/38% 38% no-repeat,
    linear-gradient(var(--amber),var(--amber)) 62% 30%/26% 26% no-repeat,
    linear-gradient(var(--flame-soft),var(--flame-soft)) 100% 0/18% 18% no-repeat;
}

/* ---- Barra superior / navegación ---- */
.nav{
  position:sticky;top:0;z-index:100;background:rgba(255,255,255,.92);
  backdrop-filter:blur(12px);border-bottom:1px solid var(--line);
}
.nav-inner{display:flex;align-items:center;justify-content:space-between;height:76px}
.brand{display:flex;align-items:center;gap:.7rem}
.brand img{height:46px;width:auto}
.nav-links{display:flex;align-items:center;gap:1.6rem;list-style:none}
.nav-links a{font-weight:600;font-size:.95rem;color:var(--ink)}
.nav-links a:hover{color:var(--flame)}
.lang-switch{
  display:flex;border:1.5px solid var(--ink);border-radius:999px;overflow:hidden;
  font-family:var(--font-display);font-size:.78rem;font-weight:700;
}
.lang-switch button{
  border:0;background:transparent;color:var(--ink);padding:.42rem .8rem;cursor:pointer;
}
.lang-switch button.active{background:var(--ink);color:#fff}
.nav-cta{
  background:var(--flame);color:#fff!important;padding:.6rem 1.25rem;border-radius:999px;
  font-weight:700;box-shadow:0 6px 18px rgba(240,77,7,.35);transition:transform .15s;
}
.nav-cta:hover{transform:translateY(-2px);color:#fff!important}
.nav-toggle{display:none;border:0;background:none;font-size:1.7rem;color:var(--ink);cursor:pointer}
@media(max-width:900px){
  .nav-toggle{display:block}
  .nav-links{
    position:fixed;inset:76px 0 auto 0;background:#fff;flex-direction:column;
    padding:1.5rem;gap:1.1rem;border-bottom:1px solid var(--line);
    transform:translateY(-130%);transition:transform .25s;box-shadow:var(--shadow);
  }
  .nav-links.open{transform:translateY(0)}
}

/* ---- Hero (fondo oscuro de marca con brillos cálidos) ---- */
.hero{
  position:relative;overflow:hidden;padding:6rem 0 7.5rem;
  background:
    radial-gradient(circle at 18% 85%, rgba(240,77,7,.14) 0%, transparent 42%),
    radial-gradient(circle at 85% 12%, rgba(246,168,33,.10) 0%, transparent 40%),
    linear-gradient(118deg,var(--deep) 0%,var(--ink) 58%,#093163 100%);
}
.hero::after{ /* pliegue de papel inferior */
  content:"";position:absolute;left:0;right:0;bottom:-1px;height:90px;
  background:var(--royal);opacity:.35;clip-path:polygon(0 100%,100% 100%,100% 38%,62% 78%,0 20%);
}
.hero .eyebrow{color:var(--amber)}
.hero h1{color:#fff}
.hero-grid{display:grid;grid-template-columns:1.05fr .95fr;gap:3rem;align-items:center}
.hero h1 .hl{background:linear-gradient(90deg,var(--flame),var(--amber));-webkit-background-clip:text;background-clip:text;color:transparent}
.hero p.lead{font-size:1.18rem;color:#C7D3E8;max-width:34rem;margin:1.4rem 0 2.2rem}
.hero .btn-ghost{color:#fff;border-color:rgba(255,255,255,.75)}
.hero .btn-ghost:hover{background:#fff;color:var(--ink)}
.hero-actions{display:flex;gap:1rem;flex-wrap:wrap}
.btn{
  display:inline-flex;align-items:center;gap:.5rem;font-family:var(--font-display);
  font-weight:700;font-size:.97rem;padding:.85rem 1.7rem;border-radius:999px;
  border:0;cursor:pointer;transition:transform .15s,box-shadow .15s;
}
.btn-primary{background:var(--flame);color:#fff;box-shadow:0 10px 26px rgba(240,77,7,.35)}
.btn-primary:hover{transform:translateY(-2px);color:#fff}
.btn-ghost{background:transparent;color:var(--ink);border:2px solid var(--ink)}
.btn-ghost:hover{background:var(--ink);color:#fff}
.btn-light{background:#fff;color:var(--ink)}
.hero-stats{display:flex;gap:2.4rem;margin-top:2.8rem;flex-wrap:wrap}
.hero-stats div{border-left:3px solid var(--amber);padding-left:1rem}
.hero-stats strong{font-family:var(--font-display);font-size:1.7rem;color:#fff;display:block}
.hero-stats span{font-size:.85rem;color:#A9B9D4}
.hero-art{position:relative}
.hero-art::before{ /* halo de luz detrás del logo para contraste sobre el navy */
  content:"";position:absolute;inset:-12% -8%;
  background:radial-gradient(closest-side, rgba(222,235,250,.95) 0%, rgba(222,235,250,.75) 55%, rgba(222,235,250,0) 78%);
  border-radius:50%;
}
.hero-art img{position:relative;width:100%;height:auto;filter:drop-shadow(0 26px 44px rgba(0,8,25,.45))}
.hero-art svg{width:100%;height:auto;filter:drop-shadow(0 30px 50px rgba(0,8,25,.55))}
@media(max-width:900px){
  .hero-grid{grid-template-columns:1fr}
  .hero-art{max-width:420px;margin:0 auto}
}

/* ---- Franja de confianza ---- */
.trustbar{background:var(--deep);color:#B9C7DC;padding:2.1rem 0;position:relative}
.trustbar .container{display:flex;flex-wrap:wrap;gap:1rem 3rem;justify-content:center;align-items:center}
.trustbar span{font-family:var(--font-display);font-size:.85rem;letter-spacing:.14em;text-transform:uppercase;font-weight:600}
.trustbar b{color:var(--amber)}

/* ---- Tarjetas de servicios ---- */
.cards{display:grid;grid-template-columns:repeat(3,1fr);gap:1.6rem}
@media(max-width:900px){.cards{grid-template-columns:1fr}}
.card{
  background:#fff;border:1px solid var(--line);border-radius:var(--radius);
  padding:2.2rem 1.9rem;position:relative;overflow:hidden;
  transition:transform .2s,box-shadow .2s;box-shadow:0 4px 14px rgba(1,32,75,.05);
}
.card:hover{transform:translateY(-6px);box-shadow:var(--shadow-lg)}
.card::before{ /* pliegue superior */
  content:"";position:absolute;top:0;left:0;right:0;height:6px;
  background:linear-gradient(90deg,var(--ink) 0 55%,var(--flame) 55% 85%,var(--amber) 85%);
}
.card .icon{
  width:56px;height:56px;border-radius:12px;display:grid;place-items:center;
  background:var(--sky);margin-bottom:1.3rem;color:var(--royal);
}
.card .icon svg{width:28px;height:28px}
.card h3{margin-bottom:.7rem}
.card p{color:var(--muted);font-size:.98rem}
.card ul{list-style:none;margin:.9rem 0 1.4rem}
.card ul li{
  padding-left:1.35rem;position:relative;font-size:.94rem;color:var(--text);margin-bottom:.45rem;
}
.card ul li::before{content:"";position:absolute;left:0;top:.5em;width:8px;height:8px;background:var(--flame)}
.card .more{font-weight:700;font-family:var(--font-display);font-size:.92rem}

/* ---- Bloques alternos (detalle de servicios) ---- */
.split{display:grid;grid-template-columns:1fr 1fr;gap:4rem;align-items:center}
@media(max-width:900px){.split{grid-template-columns:1fr;gap:2.2rem}}
.split .art{border-radius:var(--radius);overflow:hidden;box-shadow:var(--shadow-lg)}
.split .art svg{display:block;width:100%;height:auto}
.checklist{list-style:none;margin:1.2rem 0 1.8rem;columns:1}
.checklist.two{columns:2;column-gap:2rem}
@media(max-width:700px){.checklist.two{columns:1}}
.checklist li{
  break-inside:avoid;padding-left:1.7rem;position:relative;margin-bottom:.65rem;font-size:.95rem;
}
.checklist li::before{
  content:"";position:absolute;left:0;top:.35em;width:15px;height:15px;
  background:var(--sky);border:2px solid var(--royal);
  clip-path:polygon(0 0,100% 0,100% 100%,0 100%);
}
.checklist li::after{
  content:"";position:absolute;left:4px;top:.55em;width:7px;height:4px;
  border-left:2.5px solid var(--flame);border-bottom:2.5px solid var(--flame);transform:rotate(-45deg);
}

.tagline-band{
  background:linear-gradient(105deg,var(--ink),var(--royal));color:#fff;
  padding:4.2rem 0;position:relative;overflow:hidden;
}
.tagline-band::before{
  content:"";position:absolute;right:-60px;top:-60px;width:280px;height:280px;
  background:
    linear-gradient(var(--flame),var(--flame)) 0 100%/34% 34% no-repeat,
    linear-gradient(var(--amber),var(--amber)) 55% 45%/22% 22% no-repeat,
    linear-gradient(var(--flame-soft),var(--flame-soft)) 100% 0/14% 14% no-repeat;
  opacity:.85;
}
.tagline-band h2{color:#fff;max-width:820px}
.tagline-band .hl{color:var(--amber)}
.tagline-band p{color:#C7D4E8;max-width:640px;margin-top:1rem}

/* ---- Sobre nosotros / timeline ---- */
.about{background:var(--paper)}
.timeline{list-style:none;margin-top:2.5rem;position:relative;padding-left:1.7rem}
.timeline::before{content:"";position:absolute;left:6px;top:6px;bottom:6px;width:2px;background:var(--line)}
.timeline li{position:relative;padding-bottom:1.7rem}
.timeline li::before{
  content:"";position:absolute;left:-1.7rem;top:.35em;width:14px;height:14px;
  background:var(--flame);transform:rotate(45deg);
}
.timeline li:nth-child(even)::before{background:var(--royal)}
.timeline strong{font-family:var(--font-display);color:var(--ink);display:block;font-size:1.02rem}
.timeline span{color:var(--muted);font-size:.95rem}

.values{display:grid;grid-template-columns:repeat(3,1fr);gap:1.4rem;margin-top:2.5rem}
@media(max-width:800px){.values{grid-template-columns:1fr}}
.value{
  background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:1.6rem;
}
.value b{font-family:var(--font-display);color:var(--ink);display:block;margin-bottom:.4rem}
.value p{font-size:.93rem;color:var(--muted);margin:0}

/* ---- Proceso ---- */
.steps{display:grid;grid-template-columns:repeat(4,1fr);gap:1.4rem;counter-reset:paso}
@media(max-width:900px){.steps{grid-template-columns:repeat(2,1fr)}}
@media(max-width:560px){.steps{grid-template-columns:1fr}}
.step{
  counter-increment:paso;background:#fff;border:1px solid var(--line);
  border-radius:var(--radius);padding:1.8rem 1.5rem;position:relative;
}
.step::before{
  content:"0" counter(paso);font-family:var(--font-display);font-weight:800;
  font-size:2rem;color:var(--sky);-webkit-text-stroke:1.5px var(--royal);
  display:block;margin-bottom:.6rem;
}
.step b{font-family:var(--font-display);color:var(--ink);display:block;margin-bottom:.4rem}
.step p{font-size:.92rem;color:var(--muted);margin:0}

/* ---- Blog ---- */
.blog-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:1.6rem}
@media(max-width:900px){.blog-grid{grid-template-columns:1fr}}
.post-card{
  background:#fff;border:1px solid var(--line);border-radius:var(--radius);overflow:hidden;
  display:flex;flex-direction:column;transition:transform .2s,box-shadow .2s;
}
.post-card:hover{transform:translateY(-6px);box-shadow:var(--shadow-lg)}
.post-card .thumb{height:170px;position:relative;display:grid;place-items:center;overflow:hidden}
.post-card .thumb svg{position:absolute;inset:0;width:100%;height:100%}
.post-card .body{padding:1.5rem;display:flex;flex-direction:column;flex:1}
.post-meta{display:flex;gap:.8rem;align-items:center;font-size:.8rem;color:var(--muted);margin-bottom:.7rem}
.post-tag{
  background:var(--sky);color:var(--royal);font-weight:700;font-family:var(--font-display);
  font-size:.72rem;letter-spacing:.08em;text-transform:uppercase;padding:.25rem .65rem;border-radius:999px;
}
.post-card h3{font-size:1.08rem;margin-bottom:.6rem}
.post-card h3 a{color:var(--ink)}
.post-card h3 a:hover{color:var(--flame)}
.post-card p{font-size:.93rem;color:var(--muted);flex:1}
.post-card .more{font-family:var(--font-display);font-weight:700;font-size:.9rem}

/* Artículo individual */
.article-hero{
  background:linear-gradient(110deg,var(--deep),var(--ink) 60%,var(--royal));
  color:#fff;padding:5rem 0 4rem;position:relative;overflow:hidden;
}
.article-hero::after{
  content:"";position:absolute;right:-40px;bottom:-40px;width:220px;height:220px;opacity:.7;
  background:
    linear-gradient(var(--flame),var(--flame)) 0 100%/34% 34% no-repeat,
    linear-gradient(var(--amber),var(--amber)) 55% 45%/22% 22% no-repeat,
    linear-gradient(var(--flame-soft),var(--flame-soft)) 100% 0/14% 14% no-repeat;
}
.article-hero h1{color:#fff;font-size:clamp(1.8rem,3.6vw,2.7rem);max-width:840px}
.article-hero .post-meta{color:#B9C7DC;margin:0 0 1rem}
.article-hero .post-tag{background:rgba(255,255,255,.14);color:var(--amber)}
.article-body{max-width:760px;margin:0 auto;padding:4rem 0}
.article-body h2{font-size:1.55rem;margin:2.4rem 0 1rem}
.article-body h3{margin:1.8rem 0 .8rem}
.article-body ul,.article-body ol{margin:0 0 1.2rem 1.4rem}
.article-body li{margin-bottom:.5rem}
.article-body blockquote{
  border-left:4px solid var(--flame);background:var(--sky);padding:1.2rem 1.5rem;
  margin:1.6rem 0;border-radius:0 var(--radius) var(--radius) 0;
  font-family:var(--font-display);font-weight:600;color:var(--ink);
}
.article-cta{
  background:var(--sky);border-radius:var(--radius);padding:2rem;margin-top:3rem;text-align:center;
}
.article-cta h3{margin-bottom:.6rem}

/* ---- Encuestas ---- */
.survey-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:1.6rem}
@media(max-width:800px){.survey-grid{grid-template-columns:1fr}}
.survey-card{
  background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:2rem;
  position:relative;overflow:hidden;transition:transform .2s,box-shadow .2s;
}
.survey-card:hover{transform:translateY(-4px);box-shadow:var(--shadow-lg)}
.survey-card::before{content:"";position:absolute;top:0;left:0;bottom:0;width:6px;background:var(--royal)}
.survey-card.activa::before{background:var(--flame)}
.survey-status{
  display:inline-block;font-family:var(--font-display);font-size:.72rem;font-weight:700;
  letter-spacing:.1em;text-transform:uppercase;padding:.3rem .75rem;border-radius:999px;
  margin-bottom:1rem;background:var(--sky);color:var(--muted);
}
.survey-card.activa .survey-status{background:#FFE9DE;color:var(--flame)}
.survey-card h3{margin-bottom:.6rem}
.survey-card p{color:var(--muted);font-size:.95rem}
.survey-meta{font-size:.83rem;color:var(--muted);margin:1rem 0}

/* ---- Contacto ---- */
.contact{background:var(--deep);color:#fff;position:relative;overflow:hidden}
.contact::before{
  content:"";position:absolute;left:0;right:0;top:0;height:80px;background:var(--white);
  clip-path:polygon(0 0,100% 0,100% 22%,38% 62%,0 100%);
}
.contact .section-head h2{color:#fff}
.contact .section-head p{color:#B9C7DC}
.contact-grid{display:grid;grid-template-columns:1fr 1.15fr;gap:3.5rem;position:relative;z-index:1}
@media(max-width:900px){.contact-grid{grid-template-columns:1fr}}
.contact-info h3{color:var(--amber);font-size:1rem;letter-spacing:.1em;text-transform:uppercase;margin:1.8rem 0 .5rem}
.contact-info a.mail{
  font-family:var(--font-display);font-size:1.25rem;font-weight:700;color:#fff;
  border-bottom:3px solid var(--flame);
}
.contact-info a.mail:hover{color:var(--amber)}
.contact-info p{color:#B9C7DC;font-size:.95rem}
.form{
  background:#fff;border-radius:var(--radius);padding:2.4rem;box-shadow:var(--shadow-lg);
}
.form label{display:block;font-family:var(--font-display);font-weight:700;font-size:.85rem;color:var(--ink);margin:1.1rem 0 .35rem}
.form input,.form select,.form textarea{
  width:100%;border:1.5px solid var(--line);border-radius:10px;padding:.75rem .9rem;
  font-family:var(--font-body);font-size:.95rem;color:var(--text);background:var(--paper);
}
.form input:focus,.form select:focus,.form textarea:focus{border-color:var(--royal);outline:none;background:#fff}
.form textarea{min-height:120px;resize:vertical}
.form .btn{width:100%;justify-content:center;margin-top:1.6rem}
.form small{color:var(--muted);display:block;margin-top:.8rem;text-align:center}

/* ---- Footer ---- */
footer{background:#000E26;color:#8FA3C2;padding:3.5rem 0 2rem}
.footer-grid{display:grid;grid-template-columns:1.4fr 1fr 1fr;gap:2.5rem;margin-bottom:2.5rem}
@media(max-width:800px){.footer-grid{grid-template-columns:1fr}}
footer img{height:60px;margin-bottom:1rem}
footer h4{color:#fff;font-size:.9rem;letter-spacing:.12em;text-transform:uppercase;margin-bottom:1rem}
footer ul{list-style:none}
footer ul li{margin-bottom:.55rem}
footer a{color:#8FA3C2;font-size:.93rem}
footer a:hover{color:var(--amber)}
.footer-bottom{
  border-top:1px solid rgba(255,255,255,.1);padding-top:1.5rem;
  display:flex;justify-content:space-between;flex-wrap:wrap;gap:.6rem;font-size:.85rem;
}
.footer-bottom b{color:var(--amber)}

/* ---- Animaciones de entrada ---- */
.reveal{opacity:0;transform:translateY(26px);transition:opacity .6s ease,transform .6s ease}
.reveal.visible{opacity:1;transform:none}

/* ---- Página interna: encabezado sencillo ---- */
.page-hero{
  background:linear-gradient(110deg,var(--deep),var(--ink) 55%,var(--royal));
  color:#fff;padding:4.5rem 0 3.8rem;position:relative;overflow:hidden;
}
.page-hero h1{color:#fff}
.page-hero p{color:#C7D4E8;max-width:640px;margin-top:1rem;font-size:1.08rem}
.page-hero::after{
  content:"";position:absolute;right:-30px;top:-30px;width:200px;height:200px;opacity:.65;
  background:
    linear-gradient(var(--flame),var(--flame)) 0 100%/34% 34% no-repeat,
    linear-gradient(var(--amber),var(--amber)) 55% 45%/22% 22% no-repeat,
    linear-gradient(var(--flame-soft),var(--flame-soft)) 100% 0/14% 14% no-repeat;
}

/* ===================== ASISTENTE ORIZURU (chatbot) ===================== */
#oz-chat{position:fixed;right:1.2rem;bottom:1.2rem;z-index:2000;display:flex;flex-direction:column;align-items:flex-end;gap:.7rem;font-family:'Manrope',sans-serif}
#oz-chat .oz-wa{display:flex;align-items:center;justify-content:center;width:52px;height:52px;border-radius:50%;background:#25D366;color:#fff;box-shadow:0 6px 20px rgba(37,211,102,.45);transition:transform .25s}
#oz-chat .oz-wa:hover{transform:scale(1.08)}
#oz-chat .oz-launch{position:relative;display:flex;align-items:center;justify-content:center;width:62px;height:62px;border-radius:50%;border:none;cursor:pointer;background:linear-gradient(135deg,var(--orange,#F04D07),#FF6B2C);color:#fff;box-shadow:0 8px 26px rgba(240,77,7,.45);transition:transform .25s}
#oz-chat .oz-launch:hover{transform:scale(1.07)}
#oz-chat .oz-badge{position:absolute;top:-4px;right:-4px;background:var(--navy,#01204B);color:#fff;font-size:.62rem;font-weight:800;letter-spacing:.5px;padding:.2rem .42rem;border-radius:99px;border:2px solid #fff}
#oz-chat .oz-ic-close{display:none}
#oz-chat.open .oz-ic-close{display:block}
#oz-chat.open .oz-ic-chat{display:none}
#oz-chat .oz-panel{display:none;position:absolute;bottom:76px;right:0;width:min(378px,calc(100vw - 2rem));height:min(560px,calc(100vh - 8rem));background:#fff;border-radius:18px;box-shadow:0 24px 70px rgba(1,32,75,.35);overflow:hidden;flex-direction:column}
#oz-chat.open .oz-panel{display:flex;animation:oz-pop .28s ease}
@keyframes oz-pop{from{opacity:0;transform:translateY(14px) scale(.97)}to{opacity:1;transform:none}}
.oz-head{display:flex;align-items:center;gap:.8rem;padding:.95rem 1.1rem;background:linear-gradient(135deg,var(--navy,#01204B),#0D4C9C);color:#fff}
.oz-avatar{width:42px;height:42px;border-radius:50%;background:rgba(255,255,255,.12);display:flex;align-items:center;justify-content:center;flex-shrink:0}
.oz-avatar img{width:30px;height:auto}
.oz-head b{display:block;font-family:'Sora',sans-serif;font-size:1rem}
.oz-status{display:block;font-size:.76rem;opacity:.8}
.oz-status::before{content:"";display:inline-block;width:8px;height:8px;border-radius:50%;background:#3DDC84;margin-right:.35rem}
.oz-msgs{flex:1;overflow-y:auto;padding:1rem;display:flex;flex-direction:column;gap:.65rem;background:#F4F7FB}
.oz-msg{max-width:86%;padding:.65rem .85rem;border-radius:14px;font-size:.9rem;line-height:1.5;word-break:break-word}
.oz-msg.bot{background:#fff;color:var(--navy,#01204B);border:1px solid #E2E9F2;border-bottom-left-radius:4px;align-self:flex-start;box-shadow:0 2px 8px rgba(1,32,75,.05)}
.oz-msg.user{background:linear-gradient(135deg,var(--orange,#F04D07),#FF6B2C);color:#fff;border-bottom-right-radius:4px;align-self:flex-end}
.oz-msg a{color:#0D4C9C;font-weight:700;text-decoration:underline}
.oz-msg.user a{color:#fff}
.oz-dots{display:inline-flex;gap:4px;padding:.15rem 0}
.oz-dots i{width:7px;height:7px;border-radius:50%;background:#9FB3CC;animation:oz-b 1.1s infinite}
.oz-dots i:nth-child(2){animation-delay:.18s}.oz-dots i:nth-child(3){animation-delay:.36s}
@keyframes oz-b{0%,80%,100%{transform:translateY(0);opacity:.5}40%{transform:translateY(-5px);opacity:1}}
.oz-chips{display:flex;flex-wrap:wrap;gap:.45rem;padding:.6rem 1rem;background:#F4F7FB;border-top:1px solid #E9EFF6}
.oz-chips button{border:1.5px solid #C9D8EA;background:#fff;color:var(--navy,#01204B);font-size:.78rem;font-weight:700;padding:.4rem .75rem;border-radius:99px;cursor:pointer;transition:all .2s}
.oz-chips button:hover{border-color:var(--orange,#F04D07);color:var(--orange,#F04D07)}
.oz-input{display:flex;gap:.55rem;padding:.75rem;background:#fff;border-top:1px solid #E9EFF6}
.oz-input input{flex:1;border:1.5px solid #D7E2EF;border-radius:99px;padding:.6rem 1rem;font-size:.9rem;font-family:inherit;outline:none}
.oz-input input:focus{border-color:var(--orange,#F04D07)}
.oz-input button{width:44px;height:44px;border:none;border-radius:50%;background:linear-gradient(135deg,var(--orange,#F04D07),#FF6B2C);color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:transform .2s}
.oz-input button:hover{transform:scale(1.07)}
@media (max-width:480px){
  #oz-chat{right:.8rem;bottom:.8rem}
  #oz-chat .oz-panel{bottom:72px}
}

/* ===================== FILTROS DEL BLOG Y TARJETA DE AUTOR ===================== */
.blog-filters{display:flex;flex-wrap:wrap;gap:.55rem;margin-bottom:2rem}
.filter-chip{border:1.5px solid #C9D8EA;background:#fff;color:var(--navy,#01204B);font-family:'Manrope',sans-serif;font-size:.85rem;font-weight:700;padding:.5rem 1.05rem;border-radius:99px;cursor:pointer;transition:all .2s}
.filter-chip:hover{border-color:var(--orange,#F04D07);color:var(--orange,#F04D07)}
.filter-chip.active{background:var(--navy,#01204B);border-color:var(--navy,#01204B);color:#fff}
.post-mins{color:var(--muted,#5A6B82);font-size:.8rem}
.post-mins::before{content:"·";margin-right:.5rem}
.author-card{display:flex;align-items:center;gap:1rem;margin:1.6rem 0 2.2rem;padding:1rem 1.2rem;background:#F4F7FB;border:1px solid #E2E9F2;border-radius:14px}
.author-card .ini{width:52px;height:52px;border-radius:50%;background:linear-gradient(135deg,var(--orange,#F04D07),#FF6B2C);color:#fff;display:flex;align-items:center;justify-content:center;font-family:'Sora',sans-serif;font-weight:800;font-size:1.05rem;flex-shrink:0}
.author-card b{display:block;color:var(--navy,#01204B);font-size:.98rem}
.author-card span{color:var(--muted,#5A6B82);font-size:.84rem}

/* ===================== RITMO DE FONDOS (tendencia agencias) ===================== */
/* Filosofía Orizuru: tono papel cálido, guiño al origami */
#nosotros{background:linear-gradient(180deg,#FDFAF3 0%,#F8F0E2 100%);border-top:1px solid #F0E6D2;border-bottom:1px solid #F0E6D2}
#nosotros .value{background:#fff;border-color:#EADFC9}
/* Blog en portada: tinte azul papel para cerrar el ritmo antes del contacto oscuro */
#blog{background:var(--paper)}
#blog .post-card{border-color:#CFDCEC}

/* ===================== FORMULARIO DE ENCUESTA ===================== */
.survey-form .form-q{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:1.4rem 1.5rem;margin-bottom:1.1rem;box-shadow:0 2px 10px rgba(1,32,75,.04)}
.q-label{display:block;font-family:var(--font-display);font-weight:700;color:var(--ink);margin-bottom:.8rem;font-size:1rem}
.q-label .opt{font-family:var(--font-body);font-weight:400;color:var(--muted);font-size:.85rem}
.q-label .req{color:var(--flame)}
.survey-form input[type=text],.survey-form input[type=email],.survey-form select,.survey-form textarea{
  width:100%;border:1.5px solid var(--line);border-radius:10px;padding:.7rem .9rem;
  font-family:var(--font-body);font-size:.95rem;color:var(--text);background:#fff;outline:none;
}
.survey-form input:focus,.survey-form select:focus,.survey-form textarea:focus{border-color:var(--flame)}
.q-options{display:flex;flex-direction:column;gap:.55rem}
.q-options label{display:flex;align-items:center;gap:.7rem;padding:.6rem .8rem;border:1.5px solid var(--line);border-radius:10px;cursor:pointer;transition:all .15s;font-size:.94rem}
.q-options label:hover{border-color:var(--royal)}
.q-options label:has(input:checked){border-color:var(--flame);background:#FFF4EE}
.q-options input{accent-color:var(--flame);width:17px;height:17px;flex:none}
.q-scale{display:flex;gap:.6rem;flex-wrap:wrap}
.q-scale label{display:flex;flex-direction:column;align-items:center;gap:.3rem;padding:.7rem 1rem;border:1.5px solid var(--line);border-radius:10px;cursor:pointer;min-width:64px;transition:all .15s}
.q-scale label:hover{border-color:var(--royal)}
.q-scale label:has(input:checked){border-color:var(--flame);background:#FFF4EE}
.q-scale input{accent-color:var(--flame)}
.q-scale span{font-family:var(--font-display);font-weight:700;color:var(--ink)}
.q-scale small{color:var(--muted);font-size:.7rem;white-space:nowrap}
.q-privacidad{color:var(--muted);font-size:.82rem;margin:1.2rem 0}
.q-error{background:#FDECEC;border:1px solid #F5B5B5;color:#B3261E;border-radius:10px;padding:.8rem 1rem;margin-bottom:1rem;font-size:.9rem}
.survey-thanks{text-align:center;background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:3.5rem 2rem;box-shadow:var(--shadow)}
.survey-thanks .thanks-ico{font-size:3rem;margin-bottom:1rem}
.survey-thanks h2{margin-bottom:.7rem}
.survey-thanks p{color:var(--muted);max-width:32rem;margin:0 auto}

/* ===================== FIRMA DEL FUNDADOR (Filosofía Orizuru) ===================== */
.firma-fundador{display:flex;align-items:flex-start;gap:1.1rem;margin:2rem 0 .5rem;padding:1.2rem 1.4rem;background:rgba(255,255,255,.75);border:1px solid #EADFC9;border-left:4px solid var(--flame);border-radius:14px}
.firma-ini{width:56px;height:56px;border-radius:50%;background:linear-gradient(135deg,var(--flame),#FF6B2C);color:#fff;display:flex;align-items:center;justify-content:center;font-family:var(--font-display);font-weight:800;font-size:1.15rem;flex-shrink:0}
.firma-datos b{display:block;font-family:var(--font-display);color:var(--ink);font-size:1.05rem}
.firma-datos>span{display:block;color:var(--muted);font-size:.86rem;margin-bottom:.5rem}
.firma-datos p{margin:0;font-size:.92rem;color:var(--text)}
.firma-datos a{color:var(--royal);font-weight:700;text-decoration:underline}
.firma-datos a:hover{color:var(--flame)}
.author-mail{display:inline-block;margin-top:.25rem;color:var(--royal);font-size:.84rem;font-weight:700;text-decoration:underline}
.author-mail:hover{color:var(--flame)}
@media (max-width:600px){.firma-fundador{flex-direction:column;gap:.8rem}}
